Upstate NY Life Support Training, an American Heart Association Training Center.

First Aid and CPR Course Offerings




Class Schedule

All credit payments are processed thru Paypal.  A PayPal account is NOT required to process a payment.  There is an option below the Paypal login for payments processed without the use of a Paypal account.


All course information will be sent via email. (course details, confirmation, supplemental materials and important updates) Students are encouraged to submit an email address easily accessed and checked regularly.

Students wishing to pay by cash or check are required to contact Mindi Meath PRIOR to the course @ 585-730-4030 or This payment option is not available for the classes that state "Paid registration is required for admittance into class"

Students wishing to pay by cash are REQUIRED to contact our office PRIOR to the course by either phone: (585) 730-4030 or email: 

The BLS for Healthcare Provider course is designed for a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED and relieve a person who is choking in a timely and effective manner. The BLS for the Healthcare Provider course is appropriate for person entering the healthcare field (or students) or is a healthcare professional.

Successful completion of this course includes a hands on skills evaluation and scoring a minimum of 84% on a written exam.

Cancellations received within 5 business days are eligible for a full refund. Cancellations made less than 5 days prior to the course are subject to a $15.00 cancellation fee. Textbooks are non-refundable. Students who "No Show" to the course are not eligible for refund.

Students are encouraged to submit an email address checked often, as all course communication will be delivered by email. 

Please be advised smoking is prohibited at any American Heart Association course by either students or instructors. Thank you for your understanding.

The ACLS Course is designed for healthcare professionals who either direct or participate in the management of adult cardiopulmonary arrest, respiratory arrest or other cardiovascular emergencies. 

Successful completion of this course requires:

  • completion of ALL online pre-course work (instructions and access located on page ii of student manual)
  • skills evaluations 
  • being the Team Leader for a case of a patient with a cardiovascular emergency

Prepaid registration is REQUIRED to secure a seat in this course. Students wishing to pay with cash or agency voucher MUST contact our office PRIOR to the course.

A limited number of texbooks are available for loan on a first come first serve basis.  To purchase an ACLS manual contact one of three American Heart Association authorized distributors. 

Students are encouraged to register with an email address checked frequently as all course communications will be delivered via email.

If cancellation of registration is needed, students MUST contact our office either by phone (585) 730-4030 or email:  as soon as possible to be eligible for refund. Cancellations received less than 5 days prior to the course are subject to a $25.00 cancellation fee. Students who "No Show" to the course are not eligible for refunds. Textbooks are non-refundable.

The American Heart Association prohibits smoking at any of its courses by either students and instructors. Thank you for your understanding and cooperation.

In this program, students complete the cognitive portion (Part 1) of BLS for Healthcare Providers training through a series of self-paced online modules. Students answer short multiple-choice questions within case-based scenarios, and receive feedback based on their answers, to proceed through 10 critical checkpoints. This course provides access to 21 optional review sections, including 17 videos from the BLS for Healthcare Providers video, which reinforce the adult, child and infant CPR sequences taught in the course.

This course is for healthcare providers seeking an initial or renewal BLS for Healthcare Providers Course Completion Card. Part 1 can be completed in approximately 1-2 hours; time to complete a practice and testing session (Parts 2 and 3) varies. Please Note: Students are allowed up to 60 days after the completion of the online part of the course to complete the skills session.

This course is appropriate for students who cannot attend a course due to scheduling constraints or are in need of flexible scheduling option to meet required employment standards.

To complete the course, students will contact our training center, Upstate NY Life Support Training, either via phone or email to make an appointment to complete the skills testing portion. Course completion cards are issued at the successful conclusion of the skills testing session. For questions or to schedule an appointment:

(585) 730-4030 or

The American Heart Association Heartsaver First Aid/CPR/AED Part 1 uses blended learning for students needing to complete a First Aid and CPR/AED course for employment. Coaches, daycare providers and healthcare workers may complete the online portion and then schedule an appointment to complete the skills testing session. Pricing includes online program and skills testing. Internet access is required as well as printing capabilities. Students are REQUIRED to bring their printed certificate to the skills testing session.





The PALS Course is for healthcare providers who respond to emergencies in infants and children. This includes personnel in emergency response, emergency medicine, intensive care and critical care units, such as physicians, nurses, paramedics and others, who need a PALS course completion card for job or other requirements.


Prepaid registration is required for admittance into this class. Participants are not allowed to pay at the time of class.

The books for this class require the 2010/2011 guidelines; you CANNOT use older versions for this class. The books are not included in the course fee. There will be an option for you to select whether you need the books or not. The price listed for the books does include their shipment. Each individual student will need a set of books dedicated to their use to complete the precourse work, as well as for use during the class.

A light breakfast and full lunch will be served both days of this course.


Through the PALS Course, pediatric healthcare providers will develop the knowledge and skills necessary to efficiently and effectively manage critically ill infants and children, resulting in improved outcomes. Skills taught include recognition and treatment of infants and children at risk for cardiopulmonary arrest; the systematic approach to pediatric assessment; effective respiratory management; defibrillation and synchronized cardioversion; intraosseous access and fluid bolus administration; and effective resuscitation team dynamics.


Course Content

• Recognition and treatment of infants and children at risk for cardio-pulmonary arrest

• The systematic approach to pediatric assessment

• Effective respiratory management

• Validate skills for 1- and 2-person CPR and AED skills for infant and child

• Defibrillation and synchronized cardioversion

• Intraosseous access and fluid bolus administration

• Effective resuscitation team dynamics


The PALS course will include the following content:


• Key changes in pediatric advanced life support, reflecting the new science from the 2010 American Heart Association Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care
• 1- and 2-rescuer child CPR and AED use
• 1- and 2-rescuer infant CPR
• Management of respiratory emergencies
• Rhythm disturbances and electrical therapy
• Vascular access
• Resuscitation team concept
• Cardiac, respiratory and shock case discussions and simulations
• Systematic Approach to Pediatric Assessment


To successfully complete the PALS Provider Course and obtain a card, students must:

·Actively participate in, practice, and complete all skills stations and learning stations:

Skills Stations:

·Management of Respiratory Emergencies

·Rhythm Disturbances/Electrical Therapy

·Vascular Access

Learning Stations:

·Core case discussions using a systematic approach to pediatricassessment and decision-making

·Core case simulations

·Effective resuscitation team behaviors

·Pass a skills test for child 1-rescuer CPR/AED and infant 1- and 2-rescuer CPR

·Pass a closed-book written exam with a minimum score of 84%

·Pass 2 PALS core case tests as a team leader – 1 cardiac case and 1 of either



There is preparation required of each student prior to the class!

The PALS pre-course preparation checklist gives students information on what is needed to prepare for the course. This checklist is included in the book for the class.Success in the course depends on completing the pre-course preparation checklist.


To prepare for the course students should:

ØComplete a BLS for Healthcare Providers Course or be able to perform high qualityCPR and use an AED according to 2010 guidelines

ØReview the 12 Learning Station Competency Checklists in the PALS CourseGuide

ØBecome familiar with the Practice Cases

ØUnderstand the PALS algorithms in the PALS CourseManual

ØComplete the PALS Self-Assessment Tests on PALS ECGs, Pharmacology, andPractical Applications on the PALS network. The information granting access to these modules is enclosed in your course manual.


***It is unlikely that a student can successfully complete the PALS course if the precourse materials and online modules are not completed!***


A student cannot pass or fail the PALS Pre-course Self-Assessment Tests. This toolallows each student to assess his/her knowledge, identify any gaps and remediate bystudying applicable content in the PALS Provider Manual, PALS Course Guide, or other supplementary resources prior to taking the PALS course.



If you have purchased the PALS books, they will be sent to the address you listed with your registration. If you need these items shipped to a different address than the one given at registration, contact Nickie O'Kelly at ASAP to notify her of the address in which you wish the materials to be sent. These materials are required to complete the preparation requirements that MUST be completed prior to your admission into the course. If you do not complete the course prerequisite preparation materials you can be denied admission into the class. Refunds will not be issued in this instance.



Cancelation policy:

Cancelation of your registration must be made with a minimum of 10 business day's notification. If a cancelation is made with less than 10 business day's notification, a fee of $15.00 will be assessed. There are to be NO refunds given for PALS materials. There are to be NO refunds given if cancelation notification is made on the day of, or no cancelation notification is given prior to, the day of the class.

 The PALS Renewal course is appropriate for healthcare providers who have taken the PALS Provider Course within the last 2 years and are currently involved in treating medical emergencies for infants and children. 

Precourse work completion is REQUIRED for this course. The latest PALS materials list the instructions, web address and password for the ECC student portal where the precourse assessments are located. Therefore, the latest student materials are required and may be purchased during the registration process.

Students are encouraged to use an email address checked often to receive course updates. 

Successful completion of the course includes:

  • demonstrating proficiency in child and infant CPR and use of an AED
  • demonstrating proficiency in airway management for children and infants
  • acting as a Team Leader for a cardiac case and a Respiratory/Shock case

Cancellation policy: Cancellations received greater than 15 days prior to the course date are eligible for full refund minus the cost of textbooks. Cancellation requests received 10-14 days prior to the course date are eligible for a 50% refund of registration fees. Cancellations received less than 10 days in advance are not eligible for refunds.


powered by