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Class Registration
NAEMT Course: Hospice and Palliative Care
Date/Time: Sat 9/12/2026 from 9:00 AM to 2:00 PM
Location: SUITE 40 - Upstate NY Life Support Training, 1250 Scottsville Rd. Suite 40 Rochester, NY 14624
Class Price: $35.00

Hospice and Palliative Care is a 5-hour course that introduces students to end-of-life care concepts and discusses the process of dying. Students will learn to differentiate between palliative and hospice care and identify members of the patient’s healthcare team. Students will discuss the bereavement, mourning, and grieving processes and identify cultural and religious differences in managing end-of-life issues. Students will also learn interaction techniques to use with patients, family members, and children. In addition, students will be introduced to care plans and potential complications and learn to differentiate between types of advance directives.

After completing this course, students will:

  • Be able to identify the differences and similarities between palliative and hospice care.
  • Understand the bereavement, mourning, and grieving processes.
  • Understand the techniques and strategies for interacting with patients, family members, and children.
  • Recognize the importance of collaboration with other members of the healthcare team in providing end-of-life care.
  • Be able to differentiate between advance directives, do not resuscitate orders, living wills, and healthcare powers of attorney.

Students will receive a course completion certificate for proof of attendants and continuing medical education credit. Registration and payment are REQUIRED to secure a seat in this program. Cancellations more than 5 days in advance are eligible for a full refund. Cancellations less than 5 days in advance will be eligable for a $10.00 refund. 


All course information will be sent via email (course information, confirmation, supplemental materials and important updates) Students are encouraged to use an email address that is easily accessed and checked regularly.

***PLEASE MAKE SURE THE NAME/EMAIL ADDRESS/PHONE NUMBER USED FOR REGISTRATION BELONG TO THE STUDENT*** 

***PLEASE MAKE SURE THE STREET ADDRESS SUBMITTED IS THE BILLING ADDRESS ASSOCIATED WITH THE CARD USED FOR PAYMENT*** Otherwise your payment will not be successfully processed.

Some courses allow for cash payment options. If interested please contact our office to register @ 585-730-4030 or [email protected]  

This option is not available for all classes. 

Participants in classes that state "Paid registration is required for admittance into class" MUST pay prior to the class date.

FOR LOST/MISSING ECARDS: 

1. Check your email (including spam/junk folders) for an email from [email protected] 

2. Submit a Replacement Card Request (links are at the bottom of the Course List) for the discipline required.  NOTE: For Heartsaver Cards, select BLS